Updated: October 2, 2012
Back to Help Center Index >
The Verizon Thinkfinity Community makes it easy to filter content and find exactly what you are looking for more quickly. This document describes how to use the different filters within the community to locate specific content based on: keywords, content type, owner, person or group.
The search box located in the dark red navigation bar at the top of the page allows you to quickly and easily search the entire community using keywords or tags. Simply enter a search term and a quick search menu will drop down displaying the top results for content, people and places.
Click on one of the links to be taken directly to that resource. If you do not see what you are looking for or if you want to browse additional resources, use the magnifying glass to bring up the search results page or choose "enter" or "return" on your keyboard.
The search results page is divided into five types of resources: Content (blogs, discussions, documents, bookmarks and polls), People, Places (groups and spaces), status updates and direct messages.
Use the advanced search box to sort your search or restrict your search to a certain group, space or person.
When you browse for content using the Browse button from the dark red navigation bar at the top of the page, you can browse content and sort content that you created. Below are the four different types of content and how each filter works.
1. From the dark red navigation bar at the top of the page, choose Browse > Content.
2. On the left hand side of the page, you can filter all content based on if it is your draft, your authored content, content you participate in, content you are following, content you recently viewed, Jive Genius (content recommended to you by Jive) or all content. For example, if you selected Authored, you would see all the content you created. This includes blogs, documents, discussions, and polls.
3. Across the top of the search results, you can filter your search results by type of content.
For example, if you want to see discussions that you authored, you would need to choose Authored on the left hand side of the page and Discussions from the content filter across the top.
Additionally, you can filter your results even more by entering a tag or keyword. You can also use the drop down to sort the results by date, activity or title.
1. From the dark red navigation bar at the top of the page, choose Browse > People.
2. On the left hand side of the page, you can filter people by Friends, Recently Viewed, Jive Genius (recommended based on your interest) or all users.
3. To view a user's profile click on their name. If you can't find the person that you are looking for use the additional filters across the top of the results to sort the list or filter by keyword.
1. From the dark red navigation bar at the top of the page, choose Browse > Places.
2. Use the filters along the left hand side of the page to filter places by group that you are following, groups that you are a member of, groups that you own, recently viewed groups, Jive Genius (groups recommended for you) or all groups.
3. Use the filters across the top of the search results to view just spaces or social groups.
For a more refined search, use the filter by text or filter by tag options to find groups or spaces of interest.
1. From the dark red navigation bar at the top of the page, choose Browse > Bookmarks.
2. The default view will display your bookmarks. As with the other searches, you can use the filters across the top of the search results to locate specific types of bookmarks or filter by tag or keywords.
Viewing Search Results
By default, search results are displayed as thumbnails. However, depending on your preference, you can change your search result view to a list. Use the icons at the top right of the search results to switch between the two views.
When viewing results as a thumbnail, hover over the lower right hand corner of the thumbnail to review a cog wheel. Select the cog wheel to follow the item, email the item or bookmark the item.
When viewing results as a list, select the cog wheel at the end of the item to follow the item, email the item or bookmark the item.
Top Search Tips
Most of the time, you just want to find content that has a particular phrase. Here are the three easiest steps to get what you want:
- Enclose your search phrase in quotes. A search for "interactive technology" is going to return content with the phrase "interactive technology". (If it's in there, of course.)
- Choose the place where the content lives.Type the name of the place in which you would like to search into the "Restrict to a Group, Space or Project" field, and your search will return results only from that place.
- Choose the time period during which the content you're looking for was last changed.Select a time range from the "When" options. Was it within the last month? Last year?