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Community members can use discussions to ask questions or introduce new ideas to the community. Discussions are a quick way to get an answer to a question or feedback on an idea. These discussions are asynchronous, so you can post anytime, from anywhere and there are always Community Hosts or knowledgeable members willing to offer advice, make a suggestion or just lend an ear.
If you would like to better understand how to respond to a discussion that was started by someone else, check out the Help Center document, How To: Participate in Discussions.
If you have a question or idea and want to share, read the directions below on how to start a new discussion.
Directions: Starting a Discussion
- From the dark red navigation bar at the top of the page, select Create > Discussion.
- A drop down menu will appear asking you to select a location to post your discussion.
- Once you have selected a location to post your discussion, it will automatically direct you to a New Discussion form.
- In the title box, enter a question for your discussion. Use this option for Help Center questions.
- If the discussion is a question with a specific answer, you may select the option to Mark this discussion as a Question. You can attach a file or insert an image into a discussion to better explain your question or idea. When you select the answer that you think is correct, that will end your discussion.
- Enter your discussion content and select tag words for your discussion.
Note: Think of a tag as a simple category name. You can categorize your documents, discussions, and blog posts with any word or words that make sense. People can also search using tags. See How To: Make the Best Use of Search.
- When complete, select Post Message at the bottom of the page.
Read more on How To: Write Questions that Stimulate Discussion