Currently Being Moderated
This is an archived version of the document. The current version can be viewed here.

How To: Send a Direct Message

Updated: August 20, 2012

Back to Help Center Index >

 

The Thinkfinity Community's direct message allows you to contact community members even if you don't know their email address. Follow the directions below to send and reply to direct messages. Before August 2012, Direct Messages were called Private Messages. You can only send Direct Messages to those people who are your "friends" within the community.

 

Sending a New Direct Message:

 

  1. Select Inbox on the dark red navigation bar at the top of the page.
  2. Select Send Direct Message, located in the upper right corner. To enter the recipient's username you may either use the "To" field or click on the Select People which will open a box allowing you to locate members by selecting the appropriate tab: Browse, Friends, Search, or Newest.
  3. Enter the subject and type your message into the main body window.
  4. When complete select Send to deliver your message. An email notification will be sent to the recipient's regular email, and your message will appear in their community inbox. Note: You can only send Direct Messages to those people who are your "friends" within the community. Learn more: How To: Friend a Colleague

 

Reading and Replying to a Direct Message

 

  1. Click on the link provided in the email sent to your Web-based email service. Alternatively, you can also log into the Thinkfinity Community and select Inbox on the dark red navigation bar.
  2. In your inbox, filter your results to view Direct Messages. Then, select the message you wish to read.
  3. You will then be able to reply to the person who sent you the message by selecting reply in the upper left hand corner of the message.

 

Note: To delete a Direct Message, open the message and click on the replies link (not particularly obvious). Warning: This will delete the direct message and all of its replies. If you;re sure you want to proceed, click "Delete Direct Message". Are you sure you want to delete the direct message and all of its comments?

Delete Document

Are you sure you want to delete this document?

More Like This

  • Retrieving data ...